Feature: Labor rates
The right rate for every customer.
Short answer: MetaFleet keeps a shop labor rate table with tiers, then lets you override it for a service area or a single customer company. Time-of-day and holiday rates sit on top, so the invoice picks the right rate from where, when and for whom the work was done, and a parts markup matrix does the same for parts on account and non-account customers.
How it works
Step by step.
- Base rates. Tiers for the kinds of labor you sell.
- Area overrides. A different rate for a service area.
- Customer overrides. Contract rates for one company.
- Time and holidays. Night, weekend and holiday rates.
Questions
Can one fleet get a contract rate?
Yes. A company override replaces the standard rate for that customer.
Are parts priced the same way?
Parts use a markup matrix with separate rules for account and non-account customers.
Related
After-hours billing Labor rate calculator Invoicing
Product facts from MetaFleet public pages: metafleet.ai billing and payments, the MetaFleet product feature list (confirmed by MetaFleet), read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.