Feature: Shift scheduling
Schedules that dispatch respects.
Short answer: MetaFleet shift scheduling keeps a shift catalog, recurring schedules, time off with PTO and sick balances, overtime and shift swaps that need approval. Each technician sees My Schedule on the phone, and dispatch offers jobs only to technicians who are on shift.
How it works
Step by step.
- Build shifts. A catalog of shifts and recurring schedules.
- Time off. PTO and sick balances, requests and overtime.
- Swaps with approval. Technicians trade shifts; a manager approves.
- Dispatch obeys. Jobs are offered only to technicians on shift.
Questions
Can technicians see their schedule?
Yes, in My Schedule on their phone.
Can I see technician utilization?
Capacity and utilization are worked out from schedules; you can see tech utilization and ask the AI about it.
Does dispatch know who is off?
Yes. Dispatch offers jobs only to technicians on shift.
Related
Technician time clock Dispatch Team chat
Product facts from MetaFleet public pages: metafleet.ai release log, read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.