For mobile truck repair companies
Run the road call from a phone.
Short answer: Mobile truck repair software has to work on the side of the road. MetaFleet takes the call, dispatches the right tech, runs the job in the phone browser, and sends the invoice with a pay link before the tech leaves.
One road call
Start to finish, one system.
- The call comes in. Recorded, transcribed and scored on the built-in phone system.
- Dispatch picks the tech. Rules rank the techs and the AI explains the pick.
- Card hold if needed. Held, not charged, for cash-on-delivery customers.
- The tech works the job. VIN from a photo, notes in shorthand, parts from truck stock.
- Invoice before he drives off. Clean lines, hold applied, pay link, QuickBooks Online.
What mobile shops need that bay shops do not
| Need | How MetaFleet handles it |
|---|---|
| Work from a phone in the field | Phone browser today; native apps stated for Q4 2026 |
| Picking the tech for a road call | Dispatch ranks techs by real drive time plus time left on the current job; the dispatcher can override |
| Drive time versus job time | En route and on site clocks on the service order, from the phone |
| Stock on every truck | Each service truck is a stock location with cycle counts |
| Getting paid on the spot | Card holds, pay links, after-hours rates |
| Fleet customers who want visibility | Customer portal with requests, line-by-line approvals and status texts to opted-in contacts |
Get a walkthrough on one of your road calls
Questions
Can techs run a road call from a phone?
Yes. The job, the VIN from a photo, the write-up and a parts receipt all run in the phone browser.
Can I take a card before the truck rolls?
MetaFleet supports a card hold for cash-on-delivery customers. The card is held, not charged, and the hold is applied to the invoice.
Does it track stock on each service truck?
Yes. Every shelf and every truck is in one list, with blind cycle counts on the tech's phone.
Can it charge after-hours rates?
Yes. After-hours rates, taxes and late fees are set in billing. Late fees wait for a person to review.
Source: metafleet.ai/llms.txt, read 2026-10-30.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.