Security
Your shop data, your rules.
How it works
Step by step.
- Role-based access. Each person sees only what their role allows: billing for the office, their own jobs for a technician.
- Your own account. Shop data stays in the shop's own MetaFleet account.
- AI connector keys per person. A private key tied to one login; switch it off and access stops.
- Read-only first. Keys can be set read-only; changes are allowed only when you choose, and every change is logged.
What this page does not cover
MetaFleet's public pages do not state hosting, encryption, backup, uptime or certification details, so this page makes no claims about them. Ask on a walkthrough.
Questions
Is our data used to train AI models?
MetaFleet states that it does not let its third-party AI providers use shop data to train their own models. If you connect ChatGPT, Claude or Perplexity, that provider's own settings apply to your chats.
Are calls recorded?
Calls on MetaFleet phone lines can be recorded and scored. Recording laws vary by state and some require every caller's consent, so check your state before turning recording on.
Related
Product facts from MetaFleet public pages: metafleet.ai ask your shop, metafleet.ai AI diagnosis, metafleet.ai billing and payments, read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.