Free tool
Technician efficiency calculator.
Short answer: Efficiency is billed hours divided by hours clocked on jobs. Productivity is hours clocked on jobs divided by hours paid. Overall is billed hours divided by hours paid. Enter one technician's or the whole shop's hours for the same period.
Efficiency % = Billed hours / Clocked job hours x 100
Productivity % = Clocked job hours / Paid hours x 100
Overall % = Billed hours / Paid hours x 100
Productivity % = Clocked job hours / Paid hours x 100
Overall % = Billed hours / Paid hours x 100
How to use it
- Pick a period, such as last week.
- Enter billed, clocked-on-job and paid hours for that period.
- Low productivity means paid time with no job; low efficiency means job time that was not billed.
Questions
Can efficiency go above 100%?
Yes, when billed hours exceed clocked hours, for example on flat-rate jobs finished early.
Where do clocked hours come from?
From technicians clocking in on jobs. See technician time clock.
Is my data saved or sent anywhere?
No. The calculator runs in your browser. Nothing you type leaves this page.
Related
Get a walkthrough
See it on one of your own jobs
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