Feature: Estimates
Estimates customers approve from a link.
Short answer: MetaFleet turns what the technician found into estimate lines with suggested labor, applies your rates and parts markup, and sends the customer a link. Fleet customers approve or decline each line from the link or the customer portal, and the shop can require approval before a line is invoiced.
How it works
Step by step.
- Findings to lines. The AI drafts one repair line per problem from the technician's notes.
- Rates applied. Customer special rates and the parts markup matrix fill in prices.
- Link sent. The customer gets an estimate link, no login needed.
- Line-by-line approval. Each line approved or declined; the shop can require approval before invoicing.
Questions
Can a customer approve some lines and not others?
Yes. Customers approve line by line from the link or the portal.
Is approval required?
The shop chooses. Lines can be set to need customer approval before they reach the invoice.
Related
Fleet customer portal Repair estimate template Fleet repair approvals
Product facts from MetaFleet public pages: metafleet.ai billing and payments, metafleet.ai AI diagnosis, read 2026-10-30. Features change; confirm on a walkthrough.
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See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.