Feature: Dispatch
The right tech, with the reason.
Short answer: MetaFleet dispatch filters technicians by skills, service area and shift, ranks them by real drive time plus time left on their current job, and offers the job to one technician at a time with a countdown before moving on. The AI gives a one-sentence reason for each pick and the dispatcher can always override.
How it works
Step by step.
- Filter. Skills, service area and shift.
- Rank. Real drive time plus time left on the current job.
- Offer. One technician at a time with a countdown, then escalate.
- Explain. A one-sentence AI reason; manual override any time.
Questions
Is there a live map?
Yes. The Command Center shows jobs and technicians on a live map.
Can I override the pick?
Yes. The dispatcher can assign any technician manually.
Related
Mobile truck repair Shift scheduling Call recording and scoring
Product facts from MetaFleet public pages: metafleet.ai mobile dispatch, read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.