Feature: Fleet customer portal
A portal your fleets will use.
Short answer: The MetaFleet customer portal lets fleet customers request service, follow the job with ETA emails and status texts, approve estimates line by line, pay invoices, chat with the shop, manage their vehicles and users, and book PM with up to three preferred dates. Net 30 terms are supported.
How it works
Step by step.
- Request. Fleet customers request service online.
- Track. ETA emails and status texts to opted-in contacts.
- Approve. Estimates approved line by line.
- Pay and book. Pay invoices, Net 30 terms, PM booking.
Questions
Do fleet customers need training?
The portal covers request, track, approve and pay, the four things fleets do most.
Can a fleet have several users?
Yes. Customers manage their own vehicles and users.
Related
Fleet repair approvals Estimates Fleet maintenance contractors
Product facts from MetaFleet public pages: metafleet.ai billing and payments, metafleet.ai release log, read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.