Built for reefer repair
Reefer calls cannot wait.
Short answer: Reefer repair is urgent work on a live load, often at night. MetaFleet dispatches the nearest qualified technician by skills and drive time, bills night and weekend rates by job-site time, holds a card before the technician rolls, and tracks reefer units for PM by engine hours.
A typical job
Step by step.
- Urgent call. Recorded and scored.
- Skilled tech offered. Reefer skill filter, drive-time rank.
- Card held. Held, not charged.
- Fixed and paid. Hold applied at the end.
What gets in the way, and what MetaFleet does about it
Load at risk
Skill-filtered dispatch to the nearest tech.
Night calls billed at day rate
Rates by job-site time.
Unknown payer at 3 a.m.
Card hold before the truck rolls.
Reefer hours
PM by engine hours.
Features this kind of shop uses most
Questions
Can dispatch filter for reefer skills?
Yes, dispatch filters technicians by skills.
Does a card hold charge the customer?
No. It is held, not charged, until applied.
Related
Trailer repair After-hours billing Roadside assistance
Product facts from MetaFleet public pages: metafleet.ai mobile dispatch, metafleet.ai billing and payments, read 2026-10-30. Features change; confirm on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.