Features
Every MetaFleet feature
All pages in this section
AI invoicing
Technician shorthand becomes clean repair lines with suggested labor hours.
Estimates
Build truck repair estimates from technician findings, send a link, and let fleet customers approve line by line before work starts.
Work orders
Truck repair work orders that move from assigned to paid on one board, with the technician's notes, photos, parts and time on the same job.
Invoicing
Invoices with day, night, weekend and holiday rates, state, county and city tax, shop supply fees, pay links, late fees and AR aging for truck repair.
Technician time clock
Technicians clock in on the job from a phone. Open jobs with nobody clocked in are flagged, and entries that look wrong go to an admin to fix.
Shift scheduling
Shift catalog, recurring schedules, PTO and sick balances, overtime and shift swaps with approval. Dispatch only offers jobs to technicians on shift.
Inspections and DVIR
Upload your own PDF inspection form and MetaFleet rebuilds it as a digital one, with photos, signatures and failed items that become repairs.
Preventive maintenance
PM programs by miles, engine hours or months with reminders 14, 7, 3 and 1 days ahead, customer booking from the portal and nudges for unenrolled trucks.
Parts inventory
Warehouses and bins, low-stock minimums, transfers, blind cycle counts on a phone, cross-references and nearest stock by drive time for repair shops.
Purchase orders
Snap a vendor receipt and MetaFleet drafts the purchase order, allocates it to the job and sends it to QuickBooks Online as a bill.
Dispatch
Dispatch filters technicians by skills, service area and shift, ranks by real drive time, offers one tech at a time with a countdown and explains the pick.
Service truck inventory
Track parts on every service truck with a responsible person, handoff and acceptance between technicians, and nearest truck stock by drive time.
Fleet customer portal
A portal where fleet customers request service, track the job, approve estimates line by line, pay, chat, manage vehicles and book PM dates.
Payments
Card, ACH, saved cards, card holds and pay links through Stripe into your own account. Cash and checks recorded, batch payments and refunds.
QuickBooks sync
Invoices, bills and purchase orders flow to QuickBooks Online, payments and the parts catalog sync both ways, and mismatches are flagged and retried.
Call recording and scoring
A built-in shop phone with menus and call groups. Calls are recorded, transcribed, summarized and scored on ten measures with coaching suggestions.
AI assistant
An assistant that knows the truck on the job, reads photos, and helps the technician write the repair. The technician still finds the problem.
VIN photo scan
Photograph the VIN, license plate or odometer and MetaFleet reads it into the job. No typing 17 characters on a phone at the roadside.
Team chat
Channels, groups, direct messages and broadcasts inside the shop software, with service orders tagged in chat and a Tech Support channel.
Reports
Reports for revenue, technician hours, AR aging, daily payments, invoiced and clocked hours detail, sales tax and parts consumption, plus live order counts.
Multi-brand
Run several repair brands from one MetaFleet account, each with its own logo, Stripe account, QuickBooks company and late-fee policy.
After-hours billing
Day, night, weekend and holiday labor rates applied by the time on the job site, plus customer special rates, so after-hours work is never billed at day rate.
Appointments and bays
Book PM, inspection, repair and towing appointments on a shop calendar with bays, confirm customer requests, log arrival mileage and track no-shows.
Statements and collections
One statement for many orders, one payment applied across invoices, card holds for collect-on-delivery customers, credits, write-offs and AR aging.
Vendor bills
Create vendor bills from received purchase order lines, track vendor lead times and payment methods, mark bills paid and push them to QuickBooks Online.
Labor rates
Labor rates with tiers, time-of-day and holiday rates, and overrides by service area or customer company, applied to the invoice without a lookup.
Skills and service areas
Record technician skills and service areas with their capabilities, so dispatch offers each job to someone qualified and close enough, and warns when nobody is.
Parts grab list
Build a grab list for each job, hand parts to the technician by pickup or delivery, and email the parts room when a part is needed or stock runs low.
Fleet unit records
Keep every customer unit on file, trucks, trailers, tractors, heavy equipment and dollies, with VIN checks, vehicle groups, miles and engine hours.
AI write-ups
AI cleans up the complaint, scores how complete it is, and drafts each repair line title and description from the complaint and diagnosis for a person to check.
Ask your shop
Ask ChatGPT, Claude or Perplexity about your jobs, hours, parts and money and get answers from your live MetaFleet data, through the MetaFleet connector.
Automations
MetaFleet puts a diesel or truck repair shop on autopilot: auto-assigned techs, customer updates the moment the tech arrives, AI-suggested parts, reviewed invoices that send once approved.
Questions
Is every feature included in one plan?
Pricing is not yet published on this site. Ask on a walkthrough.
Get a walkthrough
See it on one of your own jobs
Bring a real repair order. We will run it through MetaFleet live.